At Quality Exporter, we strive to ensure your complete satisfaction with every purchase. However, if you are not fully satisfied with your order, please review our return policy below:

Eligibility for Returns:

  • Returns are accepted only for items that have a genuine quality defect or damage.
  • Unstitched articles will not be accepted if they have been stitched, altered, or modified in any way.

Condition of Returned Items:

  • Items must be unused, unwashed, and in their original condition with all tags and packaging intact.

Return Timeframe:

  • You must initiate your return within 7 days of receiving your order.

Non-returnable Items:

  • Articles purchased during a sale or promotion.
  • Customized or altered items.
  • Items damaged due to misuse or negligence.

Return Process:

  1. Contact our customer support team at support@qualityexporter.com with your order details and reason for return.
  2. Once your return is approved, send your item to:
    Quality Exporter (Pvt) Ltd.
    Office: House# 11-A, Gilani Colony, Multan

Shipping Costs:

  • Customers are responsible for all return shipping costs. Shipping fees are non-refundable.

Refund Processing:

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
  • If approved, your refund (minus return shipping charges) will be processed to your original method of payment within 7-10 business days.